User Data Deletion Instructions

Instrucoes para Exclusao de Dados Pessoais

This page describes how you can request the deletion of personal data stored by Zeus Tecnologia through the Olympus system, which operates the integration with the WhatsApp Business Cloud API (Meta) and processes leads originated from Click-to-WhatsApp ads on Meta platforms (Facebook and Instagram).

Esta pagina explica como voce pode solicitar a exclusao de dados pessoais armazenados pela Zeus Tecnologia atraves do Olympus.

1. Right to Deletion / Direito a exclusao

Under the Brazilian General Data Protection Law (LGPD - Law 13.709/2018, Art. 18) and the Meta Platform Policies, you have the right to request the deletion of your personal data at any time, free of charge.

2. How to Request / Como solicitar

To request deletion of your data, send an email to:

Email: nathanturra@zeusonlife.com
Subject / Assunto: Data Deletion Request - LGPD
Body / Conteudo: Your full name, the WhatsApp phone number used, and a description of what you want deleted (all data or specific subset).

3. What Will Be Deleted / O que sera excluido

Upon your request, we will delete or anonymize the following data associated with your phone number:

We will keep only aggregated and non-identifiable statistical records, and any data that fiscal or accounting law requires us to retain.

4. Timeline / Prazo

We will process your request within 15 business days, in accordance with LGPD requirements. Confirmation will be sent by email upon completion.

5. Meta Platform / Plataforma Meta

This request applies to data stored by Zeus Tecnologia. To also delete data stored directly by Meta (messages in your own WhatsApp account, ad click history), visit: facebook.com/help/contact/784491318687824

6. Additional Contact / Contato adicional

If you have questions about the process:

Olympus - Zeus Tecnologia - Last updated: 2026-05-08